Privacy Policy
Effective Date: January 1, 2026
Business Name: Premiere Pipeline Partners
Address: 720 111th St
Seminole, FL 33772
United States
Phone: +1 614-307-9860
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1. Information We Collect
We collect personal information when you:
- Fill out forms on our website (name, phone number, email, Business Details)
- Contact us directly via email, phone, or social media
- Schedule a service or request a quote
- Opt into our SMS notification system
- Interact with our website through cookies and analytics tools
- Provide feedback or participate in surveys
- Make a purchase or payment through our website
Types of Information Collected:
Personal Information:
- Name
- Phone number (including mobile number)
- Email address
- Business information and service needs
- Service preferences
- Payment information (processed securely through third-party payment processors)
Device and Browsing Information:
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of visits
- Referring website or search terms used to find us
SMS/Text Message Information:
- Mobile phone number (when you opt into SMS)
- Opt-in date and time
- Consent records
- Text message interaction history
2.How We Use Your Information
Your information is used to:
- Respond to your inquiries and questions
- Provide quotes or schedule services
- Process orders and payments
- Send service confirmations and appointment reminders
- Send SMS notifications about your service (with your consent)
- Improve our services and customer experience
- Send occasional updates or promotions (you can opt out any time)
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze website traffic and user behavior to improve our website
- Contact you regarding services you've requested or completed
Specific Uses for Different Types of Information:
Contact Information: Used exclusively to communicate with you regarding your service requests, appointments, and account inquiries.
Business Information: Used to provide accurate quotes and ensure proper service delivery for your specific Appointments.
SMS Opt-In Information: Used exclusively to deliver appointment reminders, service updates, and customer support messages you have explicitly requested.
Cookies and Analytics Data: Used to understand how visitors interact with our website, improve user experience, and optimize our website performance.
3. Sharing of Information
CRITICAL DATA PROTECTION STATEMENT
Premiere Pipeline Partners does NOT sell, trade, or transfer your personal information to third parties for any reason without your explicit consent, except as described below.
Mobile Information Sharing – STRICT POLICY
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All mobile phone numbers and mobile device information collected through our website or services will NOT be shared with:
- Marketing companies
- Affiliates
- Partners
- Other businesses
- Third-party advertisers
- Promotional service providers
The only exception to this policy is when information sharing is necessary with:
- Service providers who are directly assisting us in delivering the services you requested
- Carriers or aggregators strictly required to deliver SMS/text messages you have opted into
- Law enforcement or government agencies when legally required
Text Messaging Opt-In Data Protection
Text messaging originator opt-in data and consent information will NOT be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service.
Specifically, your:
- Mobile phone number
- Opt-in confirmation records
- Consent documentation
- Text message preferences
- SMS interaction history
...will be shared ONLY with the SMS service providers and carriers necessary to deliver the text messages you have explicitly requested. These providers are bound by contract to use this information solely for SMS delivery purposes.
Permitted Information Sharing
We may share your information with trusted service providers only when necessary to deliver the services you have requested:
Service Provider Categories:
1. Payment Processors: Stripe, PayPal, and Intuit for processing payments and refunds. These companies process payments but do not have access to your personal information for any other purpose.
2. SMS/Text Message Service Providers: Aggregators and providers necessary to deliver appointment reminders, service updates, and customer support messages. These providers:
- May only use your information to deliver SMS messages
- Cannot use your information for marketing or promotional purposes
- Cannot share your information with other third parties
- Must comply with all applicable regulations
3. Website Hosting and Security: Our hosting provider maintains the infrastructure for our website but cannot access your personal information.
4. Customer Support and Service Fulfillment: Service providers who help us respond to inquiries and fulfill service requests.
5. Email Service Providers: Services used to send transactional emails (confirmations, receipts, appointment reminders) that you have requested.
6. Analytics and Performance Tools: Google Analytics and similar tools that analyze website performance (these services are bound by their own privacy policies).
Information NOT Shared
We will NOT share with any third parties:
- Opt-in information or consent records
- SMS phone numbers or mobile device information
- Customer email lists
- Service request details
- Business information
- Payment information
- Any personal data for marketing purposes
- Any customer data for lead generation or sale
Required by Law or Legal Process
We may disclose your information if required by law, court order, subpoena, or legal process. In such cases, we will:
- Provide notice to you whenever possible
- Disclose only the minimum information legally required
- Cooperate fully with law enforcement
Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, customer information may be transferred as part of that transaction. If such a transfer occurs, the acquiring company must agree to maintain the same privacy protections outlined in this policy.
4. Data Security
Our Commitment to Security
We take the security of your personal information very seriously and implement reasonable safeguards both online and offline to protect your information from unauthorized access, alteration, disclosure, or destruction.
Security Measures We Implement
Online Security:
- SSL (Secure Socket Layer) encryption for all data transmitted through our website
- Secure payment processing through PCI-compliant third-party processors
- Regular security updates and patches
- Firewalls and intrusion detection systems
- Regular security audits and assessments
Offline Security:
- Limited access to personal information
- Password-protected employee accounts
- Confidentiality agreements with all employees and contractors
- Secure filing systems for paper records
- Restricted access to customer databases
Data Retention and Deletion:
- We retain information only as long as necessary to provide our services
- You can request deletion of your information at any time
- We delete information when no longer needed, unless required by law to retain it
- We implement procedures for secure deletion and destruction of records
Limitations on Security
Important Note: No method of transmission over the Internet or electronic storage is completely secure. While we use industry-standard security measures, we cannot guarantee absolute security of your information. You use our website and services at your own risk. We are not responsible for unauthorized access to your information if you fail to keep your password confidential or if you share your account information with others.
Your Role in Security
You are responsible for:
- Keeping your passwords confidential
- Not sharing your account credentials with others
- Logging out of your account when finished
- Protecting your device from unauthorized access
- Reporting any suspected security breaches immediately.
5. SMS/Text Message Information
SMS Program Overview
We offer an optional SMS (text message) service to keep you updated about:
- Appointment reminders and confirmations
- Service notifications and updates
- Receipt confirmation
- Customer service messages
- Important account information
- Occasional promotional messages (only if you opt in)
How SMS Opt-In Works
When you provide your mobile phone number and opt into our SMS service, you are:
- Explicitly requesting to receive text messages
- Authorizing us to contact you via SMS
- Providing your consent to this communication method
- Confirming you are the owner or authorized user of the phone number
Your opt-in information is documented and retained for compliance purposes only.
SMS Opt-In Data Protection – STRICT POLICY
All text messaging originator opt-in data and consent information will NOT be shared with any third parties, EXCLUDING ONLY aggregators and providers of the Text Message services necessary to deliver the SMS service.
This means:
- Your phone number is NOT shared with marketing companies
- Your opt-in status is NOT shared with affiliates
- Your consent records are NOT shared with third-party advertisers
- Your SMS interaction history is NOT sold or used for any purpose other than SMS delivery
The ONLY exception: Your information is shared with SMS carriers and service providers strictly for the purpose of delivering the text messages you have requested.
Opting Into SMS
To opt into our SMS service:
1. Provide your mobile phone number through our website form
2. Confirm your consent to receive text messages
3. You will receive a confirmation message
Important: You are NOT required to opt into SMS to purchase services from us. Opting into SMS is entirely voluntary.
Opting Out of SMS
You can stop receiving SMS messages at any time by:
- Texting "STOP" to our SMS shortcode
- Contacting us directly at [email protected] or +1 614-307-9860
- Using the opt-out link in any SMS we send you
When you opt out:
- We will send a confirmation message
- All text messages will cease within 24 hours
- Your request is immediately documented
SMS Message Frequency
Message frequency varies depending on:
- Your service requests and appointments
- Your interaction with our services
- Marketing messages you have specifically opted into
We do NOT send unsolicited marketing SMS messages. All promotional SMS messages are sent only if you have explicitly agreed to receive them.
Message and Data Rates
Standard message and data rates may apply:
- Message and data charges are determined by your wireless carrier
- Contact your wireless provider for questions about your plan
- We are not responsible for carrier charges or fees
SMS Help and Support
If you experience issues with SMS delivery:
- Text "HELP" to our shortcode for assistance
- Call us at +1 614-307-9860
Carrier Liability
Your wireless carrier is not responsible for:
- Delayed or undelivered messages
- Service interruptions
- Changes to SMS delivery
- Any issues related to SMS transmission
SMS Data Privacy
All SMS opt-in and interaction data is treated as sensitive information and:
- Is stored securely and separately from other customer data
- Cannot be accessed by marketing personnel
- Cannot be used for any purpose other than SMS delivery
- Is protected by encryption
- Is deleted when no longer needed for service delivery
6. Cookies & Analytics
What Are Cookies?
Cookies are small files stored on your device that help us recognize you and remember your preferences when you visit our website.
Types of Cookies We Use
Essential Cookies:
- Allow our website to function properly
- Maintain your session and security
- Process your requests and payments
Analytics Cookies:
- Help us understand how visitors use our website
- Track which pages are most popular
- Measure website performance
- Identify technical issues
Preference Cookies:
- Remember your preferences and settings
- Store information about your language choice
- Save your browsing preferences
Advertising Cookies:
- Used for remarketing campaigns
- Track your interaction with ads
- Help us show you relevant content
Third-Party Analytics Tools
We use Google Analytics to collect and analyze website usage information. Google Analytics:
- Collects information about your visits
- Tracks your interactions with our website
- Helps us improve website performance
Your Google Analytics Privacy Choices:
- Opt out by installing the Google Analytics opt-out browser extension
- Disable cookies in your browser settings
- Use privacy-focused browser modes
How to Control Cookies
You can:
- Enable or disable cookies in your browser settings
- Delete cookies from your device
- Set your browser to notify you when cookies are sent
- Use private or incognito browsing modes
Important: Disabling cookies may affect website functionality and your ability to use certain features.
Cookies and Mobile Information
We do NOT use cookies to:
- Track mobile phone numbers
- Identify SMS opt-in status
- Share mobile information with third parties
- Build marketing profiles based on SMS participation
7. Your Rights and Control Over Your Information
Right to Access Your Information
You have the right to request:
- What information we have collected about you
- How we are using your information
- Who we have shared your information with
- A copy of your personal information in a portable format
Right to Update Your Information
You can contact us at any time to:
- View your personal information
- Update or correct inaccurate information
- Change your service preferences
Right to Opt Out of Marketing
You can opt out of:
- Email marketing communications
- SMS promotional messages
- Promotional calls (by request)
- Analytics tracking
To opt out, contact us at:
- Phone: +1 614-307-9860
Right to Data Deletion
You can request deletion of your personal information, except:
- When we are required by law to retain it
- When it is necessary for service fulfillment
- For dispute resolution or fraud prevention
- For as long as necessary to comply with legal obligations
Deletion requests will be processed within 30 days.
Right to Restrict Processing
You can restrict how we use your information while we retain it. This may limit our ability to serve you but will not eliminate stored data.
Right to Lodge a Complaint
If you believe we have violated your privacy rights, you can:
- File a complaint with us directly
- Contact your state's Attorney General office
- File a complaint with the Federal Trade Commission (FTC)
8. Third-Party Links and Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any information.
Third-Party Service Integrations
When you use third-party services integrated with our website:
- Your information is subject to their privacy policies
- We are not responsible for how they use your information
- Review their policies before using their services
9. Children's Privacy
We do not knowingly collect personal information from children under 13 years old. If we discover we have collected information from a child under 13, we will delete that information immediately.
If you are a parent or guardian and believe we have collected information from a child, please contact us immediately at [email protected].
10. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information is collected
- Know whether your personal information is sold or shared
- Delete personal information (with certain exceptions)
- Opt out of selling or sharing your personal information
California residents can:
- Call us at +1 614-307-9860
- Submit requests through our website
We will respond to verified requests within 45 days.
11. Changes to This Policy
We may update this privacy policy to reflect:
- Changes in our business practices
- New legal requirements
- Changes in technology
- Other operational reasons
When we make changes:
- We will post the updated policy on this page
- We will update the "Effective Date" at the top
- Significant changes will be communicated via email or prominent website notice
- Your continued use of our website after changes constitutes acceptance of the updated policy
12. Contact Us
For any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:
Phone: +1 614-307-9860
Mailing Address:
720 111th St
Seminole, FL 33772
United States
Response Time: We will respond to all inquiries within 10 business days.
13. Specific Commitments to Privacy
Our Promise to You
We are committed to:
✓ NOT selling your information – We do not sell personal data to any third parties
✓ NOT sharing mobile information – We do not share phone numbers or mobile device information for marketing purposes
✓ NOT misusing SMS data – We do not use SMS opt-in information for any purpose other than SMS delivery
✓ Protecting your privacy – We implement industry-standard security measures
✓ Respecting your choices – You can opt out of communications at any time
✓ Transparency – We clearly disclose our practices in this policy
✓ Compliance – We comply with all applicable privacy laws and regulations
✓ Accountability – We take responsibility for your data and can be contacted with any concerns
Prohibited Practices
We explicitly DO NOT:
- Sell, rent, or trade customer information
- Share SMS opt-in data with third parties (except SMS providers)
- Share mobile phone numbers for marketing purposes
- Use SMS consent information for purposes other than SMS delivery
- Disclose customer lists to competitors or other businesses
- Harvest or collect data without your consent
- Track you across other websites using your personal information
- Use deceptive practices to collect information
- Share information with affiliates for marketing purposes
- Engage in discriminatory practices based on your information
14. Data Retention Schedule
How Long We Keep Your Information
Contact Information:
- Retained for the duration of your service relationship
- Deleted upon request or 3 years after last contact
Service/Purchase Records:
- Retained for 7 years (required for tax and legal purposes)
- Cannot be deleted while legally required to be retained
SMS Opt-In Data:
- Retained only as long as you are an active SMS subscriber
- Deleted within 30 days of opting out, unless legally required to retain
Cookies and Analytics Data:
- Automatically deleted according to your browser settings
- Our analytics retention set to 26 months maximum
Payment Information:
- NOT stored by us (processed by third-party providers)
- Deleted from third-party systems according to their retention policies
Contact Us
For any questions regarding this policy or your data, contact us at:
[email protected]
+1 614-307-9860
Last Updated: january 1, 2026
© 2017-2026 Premiere Pipeline Partners. All Rights Reserved.
Acknowledgment
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services